This Privacy Policy ("Policy") applies to the personal information collected by Next Consulting LLC ("we" or "us") through the dontsettle.co website ("Website"). We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws.
Information We Collect
We may collect the following types of personal information from you:
Contact Information
Name, email address, phone number, and mailing address.
Personal Information
Information related to your accident or injury, including but not limited to the date and location of the accident, the extent of your injuries, and any medical treatment you received.
Voice Input and Audio Recordings
If you choose to use the voice input feature during our intake process, your spoken response may be recorded as an audio file, transcribed to text using a third-party speech recognition service (OpenAI Whisper), and stored alongside your intake session data. Audio recordings and transcripts are used solely to process your inquiry and match you with an attorney. You may type your answer instead of speaking at any time. By using voice input, you consent to this recording and transcription.
Other Information
We may also collect other information you provide to us, such as when you submit a question or request through our online contact form.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and requests.
- To connect you with attorneys and to provide you with information about our services and other relevant information.
- To improve our Website and services.
- To comply with legal and regulatory requirements.
How We Share Your Information
We may share your personal information with the following parties:
Our service providers
We may share your personal information with third-party service providers that assist us in providing our services.
Legal requirements
We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
Your Rights
You have certain rights with respect to your personal information. You have the right to:
- Access your personal information.
- Correct any errors in your personal information.
- Object to the processing of your personal information.
- Delete your personal information.
- Restrict the processing of your personal information.
- Withdraw your consent to the processing of your personal information.
If you wish to exercise any of these rights, please contact us using the contact information below.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information.
Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
Changes to the Policy
We reserve the right to change this Policy at any time. We will notify you of any material changes to this Policy by posting the updated Policy on our Website.
California Privacy Rights
If you are a California resident, you have the right to request information about our data practices related to your personal information, including the categories of personal information we have collected, the categories of sources from which we collected your personal information, the business or commercial purposes for collecting your personal information, the categories of third parties with whom we share your personal information, and the specific pieces of personal information we have collected about you.
You also have the right to request that we delete your personal information, subject to certain exceptions under applicable law.
To exercise these rights, please contact us using the contact information below. We will verify your request by asking for information that matches our records and may require additional information to confirm your identity.
Contact Us
If you have any questions about this Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at: